Policy talk can be boring and not all businesses operate the same, please take some time to understand ours.
WE THANK YOU FOR YOUR UNDERSTANDING!
CANCELLATIONS / NO SHOW
ALQUIMIA has a 24-hour cancellation policy. We understand that everyone's time is valuable and things come up, but each time a client misses an appointment another client is prevented from receiving care. In order to avoid paying a late cancellation fee please cancel or reschedule your appointment no later than 24 hours In advance.
The late cancellation fee is 50% of the service fee, if the cancellation is made within three (3) hours of the appointment, the fee will then be 100%. This 100% fee will also apply to anyone failing to show up to their appointment.
IF YOUR HEALTH INSURANCE COVERS ACUPUNCTURE: Health Insurance, FSA or HSA payments DO NOT cover cancellations/no show fees. Individuals are responsible for late cancellations/no show payments.
As a courtesy to guests with following appointments and in order for us to maintain a smooth flowing schedule, late arrivals may result in shorter sessions and full payment will be required.
Payment is expected at the time of treatment.
We except Cash and all major credit cards.
Gratuities are accepted in Cash.
Packages may not be shared.
The Acupuncture or Massage packages may not be split to use in combination with any other modalities.
5 sessions expire 6 months from the date of purchase.
10 sessions expire 12 months from the date of purchase.
Gift cards cannot be combined with other promotions, are non-refundable, do not include gratuities, and expire within 12 months of purchase.
The contents of this website are for informational and educational purposes only, it is not a substitute for the care you would receive from a medical doctor. If you suspect that you may have a medical/psychological concern that needs addressing, you should first consult an appropriate doctor. Never disregard professional medical advice or delay in seeking it because of something you have read on this website.
If you don't see a time that best works for you, text or call us at (929) 224-6514.
Available openings might not always reflect on the online schedule.