Policy talk can be boring and not all businesses operate the same, please take some time to review mine.
THANK YOU FOR YOUR UNDERSTANDING!
CANCELLATIONS / NO SHOW
ALQUIMIA has a 24-hour cancellation policy. I understand that everyone's time is valuable and things come up, but each time a client misses an appointment another client is prevented from receiving care. In order to avoid paying a late cancellation fee please cancel or reschedule your appointment before 24 hours of your appointment.
If cancellation/rescheduling occurs between 24 - 12 hours prior to appointment, a 50% of the service fee + a processing fee will incur. If the cancellation is made within twelve (12) hours of the appointment the fee will than be 100%. This 100% will also apply to anyone failing to show up to their appointment.
Health insurance DOES NOT cover cancellations/no show fees. Individuals will be responsible for any late cancellations/no show payments.
As a courtesy to other patients with following appointments, and in order for us to maintain a smooth flowing schedule, late arrivals may result in shorter sessions and full payment will be required.
Payment is expected at the time of treatment.
Cash or Credit Cards.
FSA/HSA are excepted for Acupuncture only.
Gratuities would be appreciated in Cash or Venmo.
Packages may not be shared.
Packages may not be split to use in combination with any other modalities.
3 sessions expire 3 months from the date of purchase.
5 sessions expire 6 months from the date of purchase.
10 sessions expire 12 months from the date of purchase.
E-Gift/Gift cards are non-refundable, do not include gratuities, and expire within 12 months of purchase.
The contents of this website are for informational and educational purposes only, it is not a substitute for the care you would receive from a medical doctor. If you suspect that you may have a medical/psychological concern that needs addressing, you should first consult an appropriate doctor. Never disregard professional medical advice or delay in seeking it because of something you have read on this website.
If you don't see a time that best works for you, text or call (929) 224-6514.
Available openings might not always reflect on the online schedule.